Verint Verba offers a complete, Cisco compatible compliance recording and communication compliance solution for Cisco UC and Collaboration, IP telephony and Sometimes it is important not only to record conference calls, but also to archive and securely share them with an audience, internal or public, small or large. Verba Recording System vs RingCentral MVP, Be an Informed Buyer: Understanding the True Cost of Business Software. These organizations must comply with various regulations set by the law or internal company standards to meet various goals like quality management or dispute resolution.

Bank customers can easily connect to an appropriate financial advisor via video, Medical professionals can attend to patients through high quality telepresence links. Verba Technologies offers one of the most reliable and most versatile call recording solution for customers using Cisco Unified Communications solutions. Verba introduces a completely new approach and allows organizations to introduce video call/conference recording in the very same way as with traditional voice recording. and proactive policy enforcement solutions for businesses negotiating orders, contracts and transactions Encrypted calls can be recorded since CUCM 8.0. JFIF Exif II* 1 2 ; 9 i @ Picasa Picasa 0220 ! Secure communications and data transmission among the system components using industry standards like SSL and AES. IM sessions are presented in the Verba Conversation Viewer, which shows the entire conversation. urX hS%6O,J? Ensure that your communications adhere to legal requirements, industry standards or corporate policies by applying disclaimers and notifications in instant messaging globally or on demand. various conversation scenarios. TAC: +62 818 0610 1048 Automate data retention and securely store your archived communications to meet record-keeping requirements, protect your data as long as Verint Financial Compliance gives our clients the power to restrict presence and contact list information unified search - a single search experience for voice, video and IM conversations, full text search - search in for millions of messages, selective recording - you decide whose IM sessions should be recorded, ongoing conversations - a list of all ongoing chat conversations together with all other ongoing calls, IM monitoring - it is possible to view contents of ongoing IM sessions (silent monitoring for IM), per user IM recording - recording of all chat conversations from the view point of all participants(including one-to-one and conference chats), compliance message - a message can be inserted into the beginning of all chat flows (e.g. By clicking the button below, I agree to the. Support for video and telepresence in addition to voice. Recording tone can be generated by the phone. Unified communications services delivered from the network are gaining popularity in all telecom markets. In order to maintain compliance with the numerous legal and internal requirements, these businesses must implement total call recording solutions that can effectively capture, store, monitor, and find their most critical interactions. In todays unified communications world, video based interactions are getting more and more widespread. multi-site environments. The Verba Solution for conference call recording. Using the Verba Recording System all your conference calls can be recorded in-house and stored centrally in one place for sharing to the organization. Organizations introducing video or telepresence based communication channels can leverage the benefits of a unified recording system. Microsoft Lync - in case of Microsoft Lync, the Verba Lync filter used in our Lync voice and video recording solution, also records instant message signalling and stores it in the same database where other recorded sessions are stored. L)I9G0e9$U[oY/i*p.{]ig}_/{s @ @ @ *$Q?gMRQ=3i IABJ%YRG3~mQ| uxtu/>^ @ @ d Financial services including banks, insurance companies, governmental organizations and several other business types are traditionally relying on large number of branch offices throughout their operational territory. Business policies might require that sensitive information, like business conference calls is stored inside the organization and not outside. Can be easily scaled by adding new recorders to the system if more capacity is required. :%Dvrx=_*8ne3|EJ5JUTUj~UK[J$)I@PP @ @ @ @ @ @ @=z('<9 ` VQtJ7"H6*O"9R. Feature rich Skype for Business (Lync) call recording solution. Proven architecture with hundreds of reference sites all around the world. Email: Provider of call recording solutions for unified communications platforms. Record not only voice calls, but also IM, video, desktop screens, app/screen sharing, whiteboarding, file transfer, Q&A and polls. Having call recordings from different systems, emailed between participants is not the ideal solution for organizations that need better transparency. Verba is a leader in professional call recording and quality assurance solutions for unified communications, and the only player with a complete portfolio for voice, video and telepresence recording. Reliability and scalability - Verba is a proven solution in e.g. With the Verba Recording System you can record Microsoft Skype for Business (Lync), Cisco CUCM, Avaya, BroadSoft, and SIP standard platforms within the same call recording system and run smooth migrations in your UC environment without any disruptions in your recording solution. More, Our Avaya recording solution supports back-office operations and contact centers around the world. Store audio conference recordings in-house. Contact Center Quality Assurance Software. The automatic recording functionality is missing from the legacy architectures in most cases. Learn more about our multi-tenant call recording platform. Monitoring the high volume of interactions that take place on a daily basis is a challenge, especially for businesses that operate large or multi-site contact centers. Call centers, trading floors and businesses that regularly communicate with customers, clients, and partners, must be aware of the risk associated with every interaction. Legislation in many countries and states mandate call recording for banks, insurance companies, trading houses and other financial institutions. It was verified by Cisco Systems through the very rigorous Interoperability and Verification Testing (IVT). The Verba Recording System provides an integrated solution to record voice, video and instant messages on a single recording platform. Our server-side recording technology does not require installing any software on your client PCs or devices. More, Verint Verba is designed from the ground up to meet the ever-increasing requirements of trading rooms worldwide, supporting industry-leading trading turrets, By introducing passive recording technology to the video call and conference market, Verba Recording System provides a very effective recording approach. As an Avaya DevConnect Partner, Verint Verba is integrated with Avaya Aura Unified Communications platform, delivering centralized and passive recording in b14b73e215d994452232d79aafa2bb37 0100 & Picasa Photoshop 3.0 8BIM Z %G 42-22817106 1 20-25 years 20s adult 25-30 years Adults Business Businessmen Businesspeople Eye contact Indoors Males Men People Portrait Sitting Whites Young adult man Young adults( ,For latest restrictions check www.corbis.comP Picasag 22817106i Businessman in officen Tammy Hanratty/Corbist Corbis. Ensure full integrity and accountability for your business. Central call recording method utilizing RTP forking in Cisco environment. Single archive for all your teleconferences. Note: not all types of branch infrastructures are requiring the deployment of recording servers in the branches. Verba inside .. introduction with Cisco Colla. Extremely flexible and scalable solution to support even hundreds of Recording Servers in a single solution. ensure that Collaboration compliance should not stop with active and reactive measures. :])*@V9BB @ @ @ @ @ @ @ dwQ"9?D=GB(&H\3%C|-JU%S\KC B/I@ @ @ @ QgT#2(g)*9chy8XCw .QEzr @ Y#

Companies now can deploy a single call recording solution independently the type of the media being recorded. Verba IM compliance can work for Lync. required by law and retrieve them upon request by the regulator. Additional call detail information is obtained by using a JTAPI interface. Requires extra capacity from the CUCM server(s) (each recording session adds 2 calls to the Busy Hour Call Completed (BHCC)). Prevent data leakage, filter profanity and protect sensitive business data with our robust instant message content filtering feature. Talk to a Capterra software advisor today. Vendor agnostic approach - Most of the traditional video conference recorders are only compatible with their own vendor endpoints. collaboration, IP telephony, mobile, trading turret and contact center platforms, such as Cisco UC, Skype for Business, Avaya, IPC and more. WAN failure resilient since the Recording Server components is able to work without the central Media Repository and can synchronize the recorded media when the WAN link is up again. On-demand and always-on call recording for internal, inbound and outbound voice calls are supported on Microsoft Office Communicator Client, Skype for Business (Lync) Client, all Skype for Business (Lync) compatible phone devices. brings client the ability to capture your omni-channel interactions, fulfill record-keeping requirements, protect information privacy, this conversation is recorded for compliance reasons), mixed scenarios - support for all scenarios, when chat conversations are escalated into voice, screen capture and file transfers (although the transferred files themselves are not currently recorded), resiliency - recording sessions seamlessly continue after network downtime, compliance stop - chat conversations can be prevented if recording is not operational, multiple recorders - multiple IM recorders can be connected to one Verba Media Repository, end-to-end encryption - sessions transferred between recorders and repository are encrypted. detection and media segmentation capabilities, extended call metadata and sophisticated search and playback functionalities. Compliance recording - The strict and rigorous requirements of the compliance recording policies set by various governments, companies and other associations require special features from the recording system, which are not available in traditional video conference recorders, because they were not built for those purposes. Skype Verba IM compliance can work for Cisco. Support for blade servers and VMware servers for even smaller footprint and lower total cost of ownership (TCO) and increased manageability. Verint Financial Compliance The recording technology is built on the award winning call recording framework. By using our solutions, compliance teams can replay, verify and analyze trade-related conversations, Verba service provider solutions are used by telecom service providers around the world to provide call recording services to their subscribers. Comply with industry regulations and meet your internal standards with the comprehensive feature set of the Verint Verba platform Phone1: +62 21 2245 2107 Compliance with regulations requiring recording, Employee compliance monitoring and verification, Unique, all-in-one solution for voice, video and telepresence recording. The official Cisco Compatible status ensures that customers using the Verba Recording System are able to protect their investment and can leverage the full functionality of the Cisco Unified Communications Manager platform in conjuction with the recording system. It integrates call recording and silent monitoring features into CUCM. Cisco UC, Avaya, IPC, SpeakerBus, BT and Microsoft Skype for Business and Teams. The recording system is connected to the CUCM via a SIP trunk to capture the signaling messages. It has to start before an event takes place by implementing policies upfront to prevent compliance issues from ever happening. Companies can leverage Verba Recording System in key business applications such as legal compliance management, quality assurance, risk mitigation, verbal agreement archiving, best-practice training, centralized dictation, conference recording, dispute resolution, interview recording and threat handling. In such a situation using a professional call recorder can satisfy this security policy. Instant Message Recording with Cisco Jabber. Does not require extra DSP resources from the network compared to the active (conference based) method. This ever-increasing list helps you rest assured that you capture all business-critical communications. This provides a great timeline view of complex conversations where the session starts with IM and is escalated into a call. The automated, always-on call recording mode does not require any user action to start call recording, which makes it a perfect Skype for Business (Lync) audio compliance solution. citrix platform verba ready compliance collaboration